Steele Goods Android App Privacy Policy

Last updated: August 17, 2026

Steele Studio LLC, doing business as Steele Goods (“Steele Goods,” “we,” “us,” or “our”), operates the Steele Goods Android application (the “App”). The App provides access to our products, collections, customer accounts, shopping cart, checkout, order information, and related customer services.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you download, access, or use the App, make a purchase, create an account, contact us, or otherwise interact with services available through the App.

Our App is powered in part by Shopify. Shopify and other service providers may process information as necessary to operate the App, provide checkout and payment services, fulfill orders, prevent fraud, and support other features described below.

Personal Information We Collect

The information we collect depends on how you use the App and may include:

• Order and transaction information: Products viewed or purchased, shopping-cart activity, order history, returns, exchanges, cancellations, payment status, shipping information, and transaction details.
  
• Communications: Information you provide when contacting customer service, requesting assistance, submitting a privacy request, or otherwise communicating with us.
• Device and technical information: Device type, operating-system version, App version, language settings, IP address, network information, identifiers used to operate or secure the App, and diagnostic or crash information.
• App usage information: Products and collections viewed, searches, navigation activity, interactions with App features, shopping-cart activity, and the dates and times the App is used.

Information We Do Not Collect

The App does not record your keystrokes, monitor text typed in other applications, or observe activity outside the App. Information entered into the App is collected only when necessary to provide a feature you choose to use, such as signing in, entering a shipping address, completing checkout, or contacting customer service.

The App does not request access to precise device location, contacts, photographs, camera, or microphone for ordinary shopping functionality. If a future feature requires access to protected device information, the App will display the appropriate Android permission request before accessing it.

How We Collect Information

We may collect personal information:

• Directly from you when you create an account, enter an address, place an order, contact us, or use an App feature.
• Automatically from your device when you access or interact with the App.
• From Shopify and service providers that help us operate the App and fulfill transactions.
• From payment processors, fulfillment providers, shipping carriers, fraud-prevention providers, and customer-support providers.
  

How We Use Personal Information

We may use personal information to:

• Operate, maintain, personalize, and improve the App.
• Create, authenticate, maintain, and secure customer accounts.
• Display products, collections, prices, availability, and personalized recommendations.
• Maintain your shopping cart and remember your preferences.
• Process payments and complete purchases.
• Fulfill, ship, return, exchange, or cancel orders.
• Display order history and provide order-status information.
• Provide customer service and respond to questions or requests.
• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.
• Diagnose technical problems and improve App performance and reliability.
• Send transactional communications concerning accounts, purchases, deliveries, returns, or security.
• Send promotional communications when permitted by law and consistent with your preferences.
• Comply with legal obligations, enforce our terms, and protect our rights and those of our customers.

Shopify and Other Service Providers

The App uses Shopify technology to provide commerce functionality. Information submitted through the App may be transmitted to and processed by Shopify to support customer accounts, product information, checkout, payments, fraud prevention, order processing, and related services.

For more information about Shopify’s handling of personal information, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

We may also disclose information to vendors that provide payment processing, cloud hosting, fulfillment, shipping, customer support, security, analytics, and technical services. These providers may use information only as necessary to provide services to us or as otherwise permitted by law.

We require third parties that process personal information on our behalf to provide the same or an equivalent level of protection described in this Privacy Policy and required by applicable law. We do not authorize service providers to use personal information for unrelated purposes.

Advertising and Tracking

We may use information about product views, purchases, and shopping activity to measure marketing performance or provide relevant promotions. Depending on the technology used, this activity may be considered targeted advertising, sharing, or tracking under applicable law.

If the App engages in tracking that requires permission under Google's App Tracking Transparency framework, the App will request your permission before enabling that tracking. Declining tracking permission will not prevent you from using the App’s ordinary shopping features.

You may manage applicable advertising and data-sharing preferences through our Your Privacy Choices page and through the privacy settings available on your Android device.

How We Disclose Personal Information

We may disclose personal information:

• To Shopify and providers that operate or support the App.
• To payment providers for payment authorization and transaction processing.
• To fulfillment providers and shipping carriers to deliver orders.
• To customer-support, security, fraud-prevention, analytics, and technical providers.
• When you direct us or consent to a disclosure.
• To professional advisers, auditors, insurers, or legal representatives when necessary.
• In connection with a merger, acquisition, financing, restructuring, bankruptcy, or sale of business assets.
• When required by law, legal process, or a valid government request.
• When reasonably necessary to protect the App, Steele Goods, our customers, or another person from fraud, harm, illegal activity, or security threats.

Data Retention

We retain personal information only for as long as reasonably necessary to provide the App and related services, maintain your account, complete transactions, provide customer support, comply with tax and accounting requirements, resolve disputes, prevent fraud, enforce agreements, and satisfy other legal obligations.

Retention periods depend on the type of information and why it was collected. Account information is ordinarily retained while an account remains active. Certain order and transaction records may be retained after account deletion when required for tax, accounting, fraud-prevention, dispute-resolution, or other legal purposes.

When information is no longer required, we will delete or de-identify it in accordance with our operational and legal obligations.

Your Rights and Choices

Depending on applicable law, you may have the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Receive a portable copy of certain personal information.
• Object to or restrict certain processing.
• Withdraw consent when processing is based on consent.
• Opt out of targeted advertising or qualifying data sharing.
• Appeal a decision concerning a privacy request where applicable.

You can update certain account information within the App. You can delete your account through Account > Delete Account.

You may unsubscribe from promotional emails using the unsubscribe link included in those messages. Even after opting out of marketing, we may continue sending transactional communications concerning your account, security, purchases, or orders.

You may exercise other privacy rights by contacting us using the information below. We may need to verify your identity before completing a request. We will not discriminate against you for exercising a privacy right.

Children’s Privacy

The App is not directed to children, and we do not knowingly collect personal information from children under 13 or any higher minimum age required by applicable law. If you believe a child has provided personal information through the App, please contact us so we can investigate and delete the information when required.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no electronic transmission, application, or storage system can be guaranteed to be completely secure.

You are responsible for protecting your account credentials and maintaining the security of your device. Please notify us if you believe your account has been accessed without authorization.

International Data Transfers

Steele Goods, Shopify, and our service providers may process information in countries other than the country where you live. When required, we use recognized safeguards for international transfers, such as contractual protections or other legally approved transfer mechanisms.

Third-Party Links

The App may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information to a third party.

Changes to This Policy

We may update this Privacy Policy to reflect changes to the App, our practices, technology, or legal requirements. We will publish the revised policy, update the “Last updated” date, and provide any additional notice required by law.

Contact Us

If you have questions, want to exercise a privacy right, or wish to make a complaint, contact us via the form below or email us at:

Steele Goods is an online-only retailer. The address above is our registered legal address and is not a physical retail or walk-in customer-service location.